i am unable to tip, it says i do not have an account but a) i have an account b) ive tipped before c) i have credits in my account d) i bought more credits in my account. Any advice? Quote

Hello,

Thank you for taking the time to reach out via the forums. I would advise clearing out the cookies and cache of the web browser being used, If the problem persists please send a screen shot of the error message you are receiving to Customersupport@vsmedia.com so a representative may better assist you. If you have any further questions please feel free to reach out to customer support where a representative is available to assist you. Quote