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Forums / Technical Support

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Technical Support: Group shows
rpCdnCountryBoy
Created by: rpcdncountryboy

9/18 @ 12:47pm (EDT) | UTC - 4:00
Posts: 41

It's been few days now that I haven't seen the Group shows uploaded to my directors vault.
I realize some shows might not be available. But I'm starting to wonder if I accidentally changed a setting somewhere.
If there are some settings I should check I'm saying thank you in advance for the assistance.
Quote
Created by: vscustomerservice

9/18 @ 2:03pm (EDT) | UTC - 4:00
Posts: 836

Hello! Thank you for reaching out to us via the forums. We will be contacting you directly via email to gather more information so that we may better assist you.
As always, please do not hesitate to email CustomerService@vsmedia.com, call 1-800-685-9236 or sent us a Live Chat if you need assistance. -A.L.
Quote
rpCdnCountryBoy
Created by: rpcdncountryboy

9/18 @ 3:16pm (EDT) | UTC - 4:00
Posts: 41

Hello! Thank you for reaching out to us via the forums. We will be contacting you directly via email to gather more information so that we may better assist you.
As always, please do not hesitate to email CustomerService@vsmedia.com, call 1-800-685-9236 or sent us a Live Chat if you need assistance. -A.L.



Quote
rpCdnCountryBoy
Created by: rpcdncountryboy

9/18 @ 3:18pm (EDT) | UTC - 4:00
Posts: 41

:thumbsup
Thanks for the update. No big deal on the issue. I just wanted to know I should be doing something different.
Replied to that email few minutes ago
Thanks
Quote
rpCdnCountryBoy
Created by: rpcdncountryboy

9/18 @ 6:54pm (EDT) | UTC - 4:00
Posts: 41

So that's sorted out with the email. But next I'm wondering how I go about buying a Director's vault video that's marked with a price to buy?
I have spend some time looking through FAQ and these Forums all of no avail. I have clicked on the video and while it was playing looked all over for a link to buy it for the 75 credits price. So maybe it's just not available to me but anyone else?



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